Since the COVID-19 pandemic, the method of communicating with patients has started to shift more and more away from phone calls and voicemails. Texting or short messaging service (SMS) is now one of the most popular communication methods for connecting with patients....
Member engagement is about more than higher Medicare Star Ratings and keeping member bases loyal. A highly engaged health plan member is one who is actively involved in their health and wellness, and one who is more likely to adhere to care plan instructions,...
Q&A with CEO and Founder Adam Sabloff and Vice President of Product Management Marcus Caraballo. The healthcare industry is evolving. As more and more organizations seek to implement a value-based care approach, many are realizing the importance of data...
This is the second article in a six-part series exploring ways to improve the delivery of whole-person, value-based care to Medicare and Medicare Advantage populations. In this post, we explore ways that healthcare organizations can empower care teams to ensure safer...
A discussion with leading experts in health education and care management Due to the rising importance of health literacy to improving individuals’ health outcomes and well-being, as well as eliminating health disparities and achieving health equity, VirtualHealth sat...
As of May 2022, nearly 89,000,000 people were enrolled in Medicaid and the Children’s Health Insurance Program (CHIP), according to government data. To effectively manage care for these populations, payers and providers must do the following: Streamline delivery of...
Four ways technology supported by artificial intelligence (AI) and the internet of things (IoT) is creating a connected, consumer-driven health industry that enables greater health equity and overall care Sustainability. Transparency. A paradigm shift from reactive...
Behavioral health and mental health conditions are highly prevalent across generations. About 11% of adults and 3% of youth had alcohol use disorder and 21% of U.S. adults had a mental health condition such as depression, anxiety, or schizophrenia a 2020 National...
Every year the Centers for Medicare & Medicaid Services (CMS) releases the Star Ratings for Medicare Advantage plans. The Medicare Star Rating System was developed to help Medicare consumers compare Medicare Advantage plans based on quality and performance. Star...
This is the first article in a six-part series exploring ways to improve the delivery of whole-person, value-based care to Medicare and Medicare Advantage populations. Here, we dive into our first area of focus: ensuring optimal care for members who need long-term...